Contact Us

Have a question, found a bug, or need help with your account? We're here to help.

Email Support

support@alphaview.in

For account issues, refund requests, bug reports, and general inquiries.

Response Time

Within 24 hours

We respond to all emails within one business day. Urgent issues (account security, billing errors) are prioritized.

Feature Requests & Feedback

We'd love to hear from you

Have an idea for a new feature or improvement? Email us with the subject "Feature Request" and we'll review it. Community feedback directly shapes our roadmap.

Privacy & Data Requests

DPDPA 2023 rights

To exercise your right to data export, deletion, or consent withdrawal under DPDPA 2023, email us with subject "Data Request" or use the self-service options in Settings > Privacy.

Common Questions

How do I cancel my subscription?

Go to Settings > Subscription > Cancel. Your plan remains active until the end of the current billing period.

How do I delete my account?

Go to Settings > Privacy > Delete Account. This is permanent and irreversible — all your data is erased immediately.

I was charged twice / I see an unexpected charge.

Email support@alphaview.in with the payment ID from your Razorpay receipt. Duplicate charges are refunded in full within 2 business days.

How do I export my data?

Go to Settings > Privacy > Export Data. You can download all your data in JSON or CSV format.

Is my financial data safe?

Yes. All data is encrypted at rest (AES-256), hosted in India (AWS Mumbai), and uploaded files are deleted within 5 minutes. See our Privacy Policy for full details.